Keep things under control

Support, Hotline & Maintenance

PRS provides comprehensive support for its products.


Contact our hotline support by phone, fax or e-mail if you are experiencing any problems.

Phone: +49 (0)611 1731 112
Fax:      +49 (0)611 1731 31

Our courteous professional support staff will provide you with immediate assistance. We even guarantee an on-time response within the agreed timeframe. Although our team can typically give you a solution when you call, some tasks require us to reproduce the problem in-house for more precise analysis. Since we are well equipped with the hardware supported by our products, we are also able to offer platform-specific solutions.


You receive all release updates and latest versions automatically, so that you always work with the lastest version of our products.

PRS Technical Support