| From consulting to Turn Key: Our services
We provide customized solutions and services that individually match the requirements of our customers. Our services range from hotline support to providing turn-key solutions. We assure high quality with the efficient completion of your project, on-time and within budget. Let us know your needs, special requirements or expectations, and we would be happy to provide you with a customized proposal.
Product Support: Hotline & Maintenance
A software product is only as good as the support that is provided for
its user.
This is why we offer comprehensive support for our products:
Contact our hotline support by phone, fax or e-mail if you are
experiencing any problems. Our courteous professional support staff
will provide you with immediate assistance. We even guarantee an
on-time response within the agreed timeframe. Although our team can
typically give you a solution when you call, some tasks require us to
reproduce the problem in-house for more precise analysis. Since we are
well-equipped with the hardware supported by our products, we are also
able to offer platform-specific solutions.
You receive all release updates and new versions automatically, so that
you always work with the current and best version of our products.
Workshops
Our workshops provide fast and effective training. You define special
tasks that refer to your individual project - and we will provide you
and your team with the requisite know-how. Whether you require an
overview about a special topic, or you would like to expand your
technical knowledge - our workshops ensure an efficient solution.
Consulting & Project Support
Does your team work effectively, and
yet requires support for a special part of your project? Our Project
Support can fill in the gaps. We collaborate with your team and support
it with the special knowledge requirements , including:
Looking for an all-inclusive package? We are happy to provide it to
you. Our Turn-Key Solutions provide everything, from the initial
specifications to the final implementation. |
